Returns, Refunds & Cancellation

If the product is damaged, defective, incorrect, or incomplete at the time of delivery, please contact our customer service for a return or refund.

Return the product within 7 days of receiving it to get your refund via bank payment, bKash, or a voucher. For more information on our return policy, please see our Product Return Policy page.

A "change of mind" isn't applicable for products. For detailed information, please refer to the relevant section of our Return Policy.

Valid Reasons to Return a Product:

The product is damaged (e.g., cracked/broken) or defective.

The delivered product is incomplete (e.g., missing items).

The delivered product is incorrect (e.g., wrong product/size/color, or expired).

The delivered product does not match the product description or picture (e.g., it is not as advertised).