Privacy Policy
*Privacy Policy for Dabur Bangladesh*
1. Introduction
Welcome to the official website of Dabur Bangladesh Private Limited ("Dabur," "we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.daburshopbd.com] and use our services.
This policy has been drafted in compliance with the laws of Bangladesh, including the Data Protection Act (DPA). By using our website, you signify your understanding and agreement with the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
a) Personal Data You Provide to Us:
We collect personally identifiable information that you voluntarily provide to us when you register an account, place an order, subscribe to our newsletter, participate in promotions, or contact us. This information may include:
Contact Information: Name, mailing address, email address, and telephone number.
Account Information: Username, password, and other registration details.
Demographic Information: Age, gender, interests, and preferences.
Transaction Information: Details about purchases you make, including order details. Please note, payment information (like credit card numbers) is processed by our secure third-party payment gateway partners and is not stored on our servers.
b) Information Collected Automatically:
When you access our website, we automatically collect certain information about your device and browsing activity. This information may include:
Log and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and the dates and times of your access.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, understand user activity, and for marketing purposes. You can control the use of cookies at the individual browser level.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Manage Our Services: To create and manage your account, process your orders and payments, and deliver products to you.
To Communicate With You: To respond to your inquiries, send you service-related announcements, and provide customer support.
For Marketing and Promotions: To send you newsletters, special offers, and other marketing communications that may be of interest to you, based on your consent.
To Improve Our Website and Services: To analyze website usage and trends to improve our website's functionality and user experience.
For Legal and Security Purposes: To prevent fraud, enforce our terms of service, and comply with our legal obligations.
4. Sharing and Disclosure of Your Information
We do not sell your personal information. We may share your information with third parties only in the following situations:
With Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfilment, delivery services, and marketing assistance.
With Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
During Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
5. Data Security
We implement a variety of administrative, technical, and physical security measures to help protect your personal information. We use Secure Sockets Layer (SSL) technology to encrypt sensitive information during transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights Under the Data Protection Act (DPA)
As a user in Bangladesh, you have certain rights regarding your personal data under the DPA. These rights include:
The Right to Access: You have the right to request copies of your personal data that we hold.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
The Right to Withdraw Consent: Where we have relied on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
8. Children's Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to the privacy practices of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Dabur Bangladesh Private Limited
52 Gulshan Avenue, Level 5, South Breeze Square
Dhaka, Bangladesh
Email: dshopbd@dabur.com
Phone: 09678160160
